Communication Impacts People in IDOC and Their Support Systems: Changes are needed to improve outcomes and daily living

Regular communication with the outside world is vital to people in custody. Methods of communication such as phones, mail, video visits, and email via tablets allow incarcerated people to stay in touch with loved ones, access information related to their legal rights, and prepare for their lives after prison. Therefore, it is crucial that prisons provide reliable methods of communication to those in custody. (February 2024)